State Farm® Insurance Agent Steve Jarvis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexander Bryden
August 13, 2025
"Sarah is awesome! Not only was she concise and polite, she made the entire process of updating my auto insurance policy so easy. Make sure to ask for her, you won't regret it!"
"Thank you for reviewing our agency! We agree - Sarah is great and we love having her on our team. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for choosing Steve Jarvis State Farm Insurance and we look forward to continuing to support your auto insurance needs."
james failing
July 20, 2025
"Hit a deer 4/18 filed a claim and did everything I should be doing it got totaled turned in my plates June 4th no big deal bring the paperwork to them June 5th 6/13 comes around I get a letter from the DMV saying my insurance has lapsed how when I use auto pay they tried to fix it but another letter from the DMV remind u I can't buy a car because of the 710 dollar fine because of the lapse is on my record went there July 11th was told will be fixed at the latest the 17th come to find out it wasn't then I was told it's in corporates hands they really don't care about people because it's not happening to them going on 2 months without a car thanks state farm"
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. We did reach out to the DMV and we were advised there should be no fines or penalties associated with this accident, and this case should be clear. Rules and Regulations surrounding NY V&T 343 can be complex, sometimes requiring multiple proof sources. If any other issues arise from this incident please reach out to the office directly at 315-336-5595. Your feedback is important to us, and we’re committed to addressing any problems."
Arvid R Runice
September 27, 2024
"A big thanks to Sarah on 23 Sep for help solving our insurance problem. She was very helpful and knowledgeable. Thanks"
"Thank you for sharing your experience. I love hearing when our team takes great care of our customers. Thank you for choosing the Steve Jarvis State Farm Insurance Agency."
james f
September 2, 2024
"talked to them about a year ago got hung up on because i said well thats stupid and now my bill is 194 dollars for no reason (that price is for a new driver not someone that is 38 years old no dwi or tickets"
"James, I'm sorry to hear about this. I cannot identify a prior account with our agency, but I would be happy to investigate this further. Feel free to call me directly at 315-336-5595. "
Jacob Tardugno
August 21, 2024
"This Insurance Agency will do everything to help you and will continue to provide the best customer service that I have seen."
"I'm pleased to hear this! Thank you for choosing Steve Jarvis State Farm Insurance."
Ross Barton
June 10, 2024
"Sarah Finley was a great help! She was very kind, and she helped me out a great deal. I will happily do business with them again in the future."
"Your positive sentiments are appreciated. We are fortunate to have a team that works hard to provide local, friendly service. Thank you for choosing Steve Jarvis State Farm Insurance."
Ron Engel
November 30, 2023
"I've been with State Farm over 30 years and the majority of that time with Steve Jarvis. Amazing agent and one of few in the industry that cares about his policyholders and their families."
"It's been a pleasure having you all these years. Thank you for the compliments and for choosing Steve Jarvis State Farm Insurance!"
Joan Serino
March 28, 2023
"Best in the business for house and auto insurance"
"What an awesome compliment! Thank you for your review and for choosing Steve Jarvis State Farm Insurance."
Sam Guiliano
November 29, 2022
"If you want personal service at your time of need, The Jarvis people at State Farm are there Like a good neighbor"
"Sam, thank you for saying this. Unexpected life events such as auto accidents and catastrophic losses to one's home can be very stressful. It is rewarding when we are able to be there for people during those difficult times."
Matt Mogel
May 17, 2022
"Steve is the only person that I would do business with in Rome, NY. He truly cares about doing what is right for the customer and not his business, like many of the other local Insurance companies. He is always courteous, quick to respond and very knowledgeable. Highly recommend!"
"We truly appreciate the compliments. People have many choices when shopping for auto, home, or life insurance. It is very satisfying when people still wish to do business locally."
Janet Piccola
April 29, 2022
"State Farm has always responded to my insurance requests with speed and kindness."
"Thank you for taking the time to leave a review. We are very fortunate to have a dedicated team that truly cares. It is a pleasure serving the Rome region."
Dalton Wagner
December 23, 2021
"Called like the note on the door said guy sitting inside playing on his cellphone looked at me I called 5 or 6 times and it continued to go to voice-mail everytime a few times it hung up after one ring which means he was declining the call"
"I’m sorry you had a difficult time visiting a State Farm location. Our door is unlocked and we are open for business. We do have a sign on our door to specify county mask policy. Please feel free to contact us in any fashion you wish - email, in person, text, or phone call so that we may give you the assistance you require. In addition to regular business hours, we also have after hours emergency services available directly through our normal phone line at 315-336-5595."
Karen Izzo
September 17, 2021
"Steve and his team were incredible during a very difficult time for me and my family following an accident over a holiday weekend. They were patient and walked me through all the necessary steps in order to make the process seamless. They went above and beyond my expectations."
"Karen, thank you for the compliment. I’m glad we were able to assist you during such a difficult time. No one ever wants to use their auto insurance, but it’s rewarding for us helping people “pick up the pieces.” Glad you were all ok!"
Julie Slaga
August 11, 2021
"Great people to work with, friendly staff, love the new office !"
"Thank you so much. We are truly grateful that people still appreciate doing business with a local insurance agency."
Doug Haight
May 21, 2021
"I have been a satisfied and happy customer of this fine agency headed by one Steve Jarvis for over 20 years. I would and have recommended Steve and his great professional staff to anyone in the market for insurance services. For me it's relationships and trust and I have that with Steve and his crew! Thank you!"
"Thank you! Wow. Our long time satisfied clients are a gentle reassurance that we’re doing something right. The auto and home insurance industry presents consumers with many choices and mixed messages. We’re very thankful that we’re still your first choice."
Robert Dorn
February 5, 2021
"The Ladies are excellent, friendly"
"Thank you for the compliments. We are fortunate to have a great team to serve our clients. Your business is appreciated."
Josh Worden
December 22, 2020
"The inc company is great never had a problem at all my family and myself are very happy with the company"
"Thank you for the review. We are fortunate to have a great team."
Rahan Babul
December 3, 2020
"Great"
Robert Spencer
November 23, 2020
"Garbage"
"Thank you for taking the time to make us aware of your situation. Our operations partners are already familiar with your case and working to address it. We will be contacting you directly regarding this matter."
michael ciron
November 9, 2020
"Pleasant stagg"
"Thank you Michael. The last seven months has definitely been challenging but our team is doing the very best we can for people. Your kind words are appreciated."
Doug Grinnell
August 25, 2020
"My wife & I have been with Steve Jarvis for over 20 years. Our children go through the Jarvis agency for all their insurance needs. We've even gotten auto loans through them. Everyone at the Jarvis agency are friendly & super helpful! Top notch people!"
"Thank you for taking the time to leave a review. Our dedicated team sincerely appreciates your positive sentiments."
Anthony Ciotti
July 2, 2020
"More than 15 years in a row with same quality service. The agent that is more like family than anything else."
"Thank you - it’s a pleasure to have you as a client."
Samantha Swank
June 8, 2020
"Very friendly and quick service! Always very helpful and willing to answer any questions. Would recommend to anyone!"
"Thank you for the kind words. I'm glad we can be there for you."
Ashley Link
June 8, 2020
"Great people. Always so helpful. Alicia is great!"
"Thank you for taking the time to give us a review. We sincerely appreciate your business."
Christopher Balick
October 26, 2019
"Very personable"
"Thank you for taking the time to provide your feedback. We also appreciate you putting your trust in our agency."